Frequently Asked Questions
Everything you need to know about elevating your living space.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 3-5 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, Next Level Design Studio ships within the continental United States and Canada. We are working on expanding our international shipping options soon.
What is your return policy for home decor?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable.
Are your products sustainably sourced?
Yes, we prioritize eco-friendly materials and ethical manufacturing processes. Many of our wood pieces are FSC-certified and our textiles use organic fibers.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm for larger purchases.
Can I request a custom design or modification?
We offer customization on select sofa collections and dining tables. Please contact our design concierge team to discuss specific dimensions and fabric choices.